Website Privacy Policy

This Privacy Policy was last updated on 4th December 2018.

Changes may be made to this policy in the future. Please revisit this page to keep up to date.

By using this website, you agree that you have read and understood my Privacy Policy set out below. Although the language is simple, the intentions behind this policy are to provide complete transparency to the user on how information is collected and used on this website.

WHAT INFORMATION IS COLLECTED ON THIS WEBSITE?

When you fill out my contact form, on this website, I collect your name, your email address and telephone number.

My website is secure. You can see this as it has https: and a padlock in the browser address bar. This means the connection from your computer to my website is secure, and all information passed over the network is encrypted with SHA-2, 256-bit cryptography. The information you provide to me when filling out a form is transferred from your computer to my website server and then to my local email via SMTP (Simple Mail Transfer Protocol). All information is protected by SSL.

Information that you provide is not stored on the website server, or in any database.

HOW I USE YOUR INFORMATION

The contact information that you provide, i.e. your name, email address, and telephone number, is used to help me get back to you, via the email or telephone number that you provide, to answer your enquiry.

HOW LONG DO I KEEP YOUR INFORMATION FOR?

The information collected on this website during your initial enquiry about my counselling services is kept for as long as needed to provide you with the services you have requested. Once Counselling begins you are protected by the Counselling JCT Privacy Policy which is seperate from this Website Privacy Policy and will be made available to you, for agreement, at our first appointment.

AGE LIMITS

My website services are aimed at adults over the age of 18.

USER ACCESS REQUEST

You can request to see any data that I hold at any time. Any request will be responded to within 30 days.

DELETION REQUEST

You have the right to ask for any personal data that I hold on you to be deleted. Unless there is a reason why that data is needed - for example, to allow me to fulfil a service that I am currently providing to you, or for legal reasons, your data will be erased on request.

HARDWARE

All of my computer hard drives are password protected and are kept up to date with anti-virus software. I adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of any information that I may hold about the service I provide for you.

WEBSITE HOSTING

The hosting servers that I use are UK based, and GDPR compliant. The network security is provided by Juniper and Cisco industry-standard firewalls.

THIRD PARTIES

I do not share, rent or sell your details to any third party.

Any external sites that I have linked to, from within my website, will have their own cookie and privacy policies. I am not responsible for their content or their functionality.

COOKIES

A cookie is a small text file that is downloaded onto your computer, and it helps the website to remember you while you are actively on it, or when you return at a later date.

Nearly all websites need to use cookies to function. Not all cookies are the same. I have outlined the cookies that I use below:

Strictly Necessary Cookies (always on) Necessary for specific website functions. They are usually set in response to an action made by the visitor, for example, logging into a password protected page, filing in a form, or adding items to a shopping cart. You can set your browser to block these cookies but you may lose functionality and parts of the website may not show or work as expected.

Performance Cookies Not used on this website.

You have full control over whether you allow any website, including this one to use cookies. You can control your cookie settings, and delete stored cookies at any time, from within your browser settings. If you do disable your cookies, there may be elements of this website that do not function as you would expect.

Find out more information on Cookies here https://aboutcookies.org/ and also here https://cookiesandyou.com.

Below is a list of the first party Essential Cookies that this website uses.

Essential Cookies

These cookies are set to be permanently on as they are required for website functionality.

PHPSESSID

Essential Cookie

A general purpose identifier, using a random generated number, for the purpose of maintaining user session variables (for example when filling in a form or accessing password protected pages).

DYNSRV

Essential Cookie

Used for load balancing to manage server traffic demand

cookieconsent_status

Essential Cookie

Required for GDPR compliance and set when you click to the 'agree' button on cookie warning popup

DATA BREACH

In line with GDPR should a data breach occur at any time, resulting in a compromise of any personally identifiable data which may affect you, I will advise you within 72 hours.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not continue using my Site.

Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact me using the contact form on this website.

* these links are provided for your convenience and were current at the time of writing. All 3rd Party websites are responsible for their policies and data, and the links and data may change. Please do your own research to ensure you have the latest information.

If you don't agree with the Privacy Policy please do not continue using this website.

© 2018 Counselling JCT | Counselling Services in Kendal, Cumbria and Garstang Lancashire | Privacy Policy